Bharti HR
Location: Lucknow
Post Date: 28-11-2023
Job Type: Full - Time
Salary: 12-20000
Job Description:
Telecaller Job Description:
Responsibilities:
Outbound Calls: Make outbound calls to prospective customers using a prepared script to provide information about a product or service.
Sales Pitch: Deliver a compelling sales pitch to persuade customers to purchase a product or service.
Customer Follow-Up: Follow up with potential customers who have shown interest but have not made a purchase.
Lead Generation: Identify and qualify leads through effective questioning and information gathering.
Data Entry: Accurately record customer details, interactions, and transactions in the database.
Customer Service: Address customer queries and concerns in a professional and courteous manner.
Achieve Targets: Meet or exceed sales targets and performance metrics.
Product Knowledge: Stay informed about the features and benefits of the products or services being offered.
Feedback: Provide feedback to the sales and marketing teams regarding customer responses and preferences.
Maintain Records: Keep detailed records of calls, including outcomes, for future reference and analysis.
Requirements:
Communication Skills: Excellent verbal communication skills and the ability to engage customers effectively.
Sales Skills: Basic sales skills and the ability to influence and persuade customers.
Persistence: Persistence and resilience to handle rejection and continue with the next call.
Data Entry: Accurate data entry skills for maintaining customer records.
Time Management: Effective time management to make a high volume of calls and meet targets.
Team Collaboration: Ability to work collaboratively with other team members and departments.
Adaptability: Flexibility to adapt to different scripts, products, and campaigns.
Ethical Conduct: Maintain a high level of integrity and ethical conduct in all interactions.
Qualifications:
Educational qualifications may vary, but a high school diploma or equivalent is often sufficient. Prior experience in telemarketing or sales can be beneficial.
EMail. bhartihr.lucknow@gmail.com
Contact whtsapp Aditya: 8392979777